Судно с бортовым номером A9C-TA

in Dubai when I flew out, I asked if my luggage would be in Athens, she confirmed !!! arriving in Athens, my luggage was not there !!! work in Dubai Gulf Airo at a terrible level, the attitude is bad. I need my luggage, they told me in Athens today that they will bring it, but how can you trust your company if they say one thing and do not fulfill, what to do in this case?

there are all my things, how do i get it? so that there are no lies !!!